Henon Status - Incident history https://henon.instatus.com Henon Thu, 16 Apr 2026 19:14:35 +0000 Increased Latency Type: Incident Duration: 1 hour and 11 minutes Affected Components: App (app.henon.io) Apr 16, 19:14:35 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 16, 20:25:29 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 11 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>19:14:35</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>20:25:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 16 Apr 2026 19:14:35 +0000 https://henon.instatus.com/incident/cmo1uz2rx01e3wjmyp85qh5e3 https://henon.instatus.com/incident/cmo1uz2rx01e3wjmyp85qh5e3 Boards Lookup Consistency Issues Type: Incident Duration: 1 hour and 4 minutes Affected Components: App (app.henon.io) Apr 2, 15:08:22 GMT+0 - Investigating - We are currently investigating this incident. Apr 2, 16:12:29 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 4 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>15:08:22</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>16:12:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 2 Apr 2026 15:08:22 +0000 https://henon.instatus.com/incident/cmnhm0h1m02pztudveyjiznyx https://henon.instatus.com/incident/cmnhm0h1m02pztudveyjiznyx Boards Date Override Issues Type: Incident Duration: 9 minutes Affected Components: App (app.henon.io) Apr 1, 14:28:28 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 1, 14:37:39 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>14:28:28</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>14:37:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 1 Apr 2026 14:28:28 +0000 https://henon.instatus.com/incident/cmng55a1f0035ku863zepqaec https://henon.instatus.com/incident/cmng55a1f0035ku863zepqaec Report Publisher | Portco level filter issue Type: Incident Duration: 49 minutes Affected Components: App (app.henon.io) Mar 19, 02:04:29 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 19, 02:53:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 49 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>02:04:29</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>02:53:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Mar 2026 02:04:29 +0000 https://henon.instatus.com/incident/cmmwtuhik04218qhp8hbkkr3a https://henon.instatus.com/incident/cmmwtuhik04218qhp8hbkkr3a EU - Partial Service Disruption Due to Database Load Type: Incident Duration: 8 minutes Affected Components: App (app.henon.io) Mar 17, 13:38:54 GMT+0 - Identified - Increased database load is impacting performance. Mitigation is in progress. Mar 17, 13:44:16 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 17, 13:46:38 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>13:38:54</var> GMT+0</small><br><strong>Identified</strong> - Increased database load is impacting performance. Mitigation is in progress..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>13:44:16</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>13:46:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Mar 2026 13:38:54 +0000 https://henon.instatus.com/incident/cmmunrsn40187v9ikzxnj7tzn https://henon.instatus.com/incident/cmmunrsn40187v9ikzxnj7tzn Under Maintenance Type: Maintenance Duration: 27 days and 12 hours Affected Components: App (app.henon.io) Mar 7, 17:00:00 GMT+0 - Identified - Mar 8, 04:00:00 GMT+0 - Completed - Maintenance is now in progress. Type: Maintenance

Duration: 27 days and 12 hours

Affected Components:

<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - .</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress..</p> ]]> Sat, 7 Mar 2026 17:00:00 +0000 https://henon.instatus.com/maintenance/cmmgmmkgr0ba9dgtm583hb050 https://henon.instatus.com/maintenance/cmmgmmkgr0ba9dgtm583hb050 Consolidated Reporting | Isolated errors creating/editing reports Type: Incident Duration: 1 day, 2 hours and 35 minutes Affected Components: App (app.henon.io) Mar 5, 15:13:21 GMT+0 - Investigating - We are currently investigating this incident. Mar 6, 17:47:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 2 hours and 35 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>15:13:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>17:47:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Mar 2026 15:13:21 +0000 https://henon.instatus.com/incident/cmmdlv1671424dfl6gavl0g1h https://henon.instatus.com/incident/cmmdlv1671424dfl6gavl0g1h Statement SUM column (TTM) not displaying accurate values Type: Incident Duration: 41 minutes Affected Components: App (app.henon.io) Mar 3, 20:36:51 GMT+0 - Investigating - We are currently investigating this incident. Mar 3, 21:05:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 3, 21:18:01 GMT+0 - Resolved - This incident has been resolved. ACTION REQUIRED: You must refresh the browser to see the correct result. Type: Incident

Duration: 41 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>20:36:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>21:05:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>21:18:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. ACTION REQUIRED: You must refresh the browser to see the correct result..</p> ]]> Tue, 3 Mar 2026 20:36:51 +0000 https://henon.instatus.com/incident/cmmb2jch10gnotjjs41kexam3 https://henon.instatus.com/incident/cmmb2jch10gnotjjs41kexam3 Custom Statements | Payroll Tax Benefit Dimensions not picked up Type: Incident Duration: 1 hour and 1 minute Affected Components: App (app.henon.io) Feb 26, 15:21:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 26, 16:22:17 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>15:21:03</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>16:22:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 26 Feb 2026 15:21:03 +0000 https://henon.instatus.com/incident/cmm3m20g7015n11izizx9tgoc https://henon.instatus.com/incident/cmm3m20g7015n11izizx9tgoc Boards | Cell Background to Black Type: Incident Duration: 1 hour and 17 minutes Affected Components: App (app.henon.io) Feb 25, 20:36:11 GMT+0 - Investigating - We are currently investigating this incident. Feb 25, 21:53:05 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 17 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>20:36:11</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>21:53:05</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 20:36:11 +0000 https://henon.instatus.com/incident/cmm2hvels0fimhrimfcgflayu https://henon.instatus.com/incident/cmm2hvels0fimhrimfcgflayu Multiple Board Filters Impacting Range Lookups in Consolidations Type: Incident Duration: 1 hour and 2 minutes Affected Components: App (app.henon.io) Feb 25, 14:15:42 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 25, 15:17:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 2 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>14:15:42</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>15:17:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 14:15:42 +0000 https://henon.instatus.com/incident/cmm24a3he0cp2qwjba2vtp8bg https://henon.instatus.com/incident/cmm24a3he0cp2qwjba2vtp8bg Payroll Tax Benefit Dimensions not picked up Type: Incident Duration: 5 hours and 41 minutes Affected Components: App (app.henon.io) Feb 21, 03:38:05 GMT+0 - Resolved - This incident has been resolved. Feb 20, 21:57:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 5 hours and 41 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:38:05</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>21:57:03</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. .</p> ]]> Fri, 20 Feb 2026 21:57:03 +0000 https://henon.instatus.com/incident/cmlvfk3mq0ozh24hsmzl5es7c https://henon.instatus.com/incident/cmlvfk3mq0ozh24hsmzl5es7c Livesheet | Transformation Row Lookups Incorrect Type: Incident Duration: 2 hours and 26 minutes Affected Components: App (app.henon.io) Feb 20, 19:29:01 GMT+0 - Investigating - We are currently investigating this incident. Feb 20, 21:25:34 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 20, 21:55:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 26 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>19:29:01</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>21:25:34</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>21:55:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 20 Feb 2026 19:29:01 +0000 https://henon.instatus.com/incident/cmlva9qxg01w013qmy8lpeodw https://henon.instatus.com/incident/cmlva9qxg01w013qmy8lpeodw Custom Statements | Increased Load times Type: Incident Duration: 3 hours and 56 minutes Affected Components: App (app.henon.io) Feb 19, 16:00:45 GMT+0 - Investigating - We are currently investigating this incident. Feb 19, 18:44:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 19, 19:56:34 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 56 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:00:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>18:44:35</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>19:56:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Feb 2026 16:00:45 +0000 https://henon.instatus.com/incident/cmltql8om04d4ifr71srmr2mi https://henon.instatus.com/incident/cmltql8om04d4ifr71srmr2mi Board References to Rack Value Updates Delayed Type: Incident Duration: 2 hours and 34 minutes Affected Components: App (app.henon.io) Feb 17, 17:30:36 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 17, 18:51:58 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 17, 20:04:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 34 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>17:30:36</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>18:51:58</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>20:04:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Feb 2026 17:30:36 +0000 https://henon.instatus.com/incident/cmlqy307f0627dsfjv2xvp31m https://henon.instatus.com/incident/cmlqy307f0627dsfjv2xvp31m Scenarios | Values not visually propagating to GLs Type: Incident Duration: 9 hours Affected Components: App (app.henon.io) Feb 17, 14:00:00 GMT+0 - Identified - We have implemented a fix and will be rolling it out tonight during a maintenance window. Feb 17, 23:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 hours

Affected Components:

<p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have implemented a fix and will be rolling it out tonight during a maintenance window..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Feb 2026 14:00:00 +0000 https://henon.instatus.com/incident/cmlqs4ba20215mg0v5qs2hcs3 https://henon.instatus.com/incident/cmlqs4ba20215mg0v5qs2hcs3 Monitoring: Temporary Lookup Value Variability Type: Incident Duration: 13 hours and 30 minutes Affected Components: App (app.henon.io) Feb 16, 03:30:00 GMT+0 - Identified - We’ve rolled out updates to improve lookup performance. In some cases, values may shift when refreshed. This is temporary, and we’re addressing it as a priority. Feb 16, 14:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 16, 17:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 13 hours and 30 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Identified</strong> - We’ve rolled out updates to improve lookup performance. In some cases, values may shift when refreshed. This is temporary, and we’re addressing it as a priority..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 16 Feb 2026 03:30:00 +0000 https://henon.instatus.com/incident/cmlomim5w0ov783cste57pty3 https://henon.instatus.com/incident/cmlomim5w0ov783cste57pty3 Infrastructure upgrades Type: Maintenance Duration: 1 day, 3 hours and 45 minutes Affected Components: App (app.henon.io) Feb 14, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 14, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 15, 05:44:49 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 day, 3 hours and 45 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>05:44:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 14 Feb 2026 02:00:00 +0000 https://henon.instatus.com/maintenance/cmllnng3b01fjkiq0280ffveu https://henon.instatus.com/maintenance/cmllnng3b01fjkiq0280ffveu DDF LOOKUP not returning values Type: Incident Duration: 51 minutes Affected Components: App (app.henon.io) Feb 13, 21:35:42 GMT+0 - Investigating - We are currently investigating this incident. Feb 13, 21:58:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 13, 22:12:52 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 13, 22:26:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 51 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>21:35:42</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>21:58:32</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>22:12:52</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>22:26:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 13 Feb 2026 21:35:42 +0000 https://henon.instatus.com/incident/cmlleqaow022o2fr97wxgvw5s https://henon.instatus.com/incident/cmlleqaow022o2fr97wxgvw5s Text Widget Changes Not Syncing Type: Incident Duration: 42 minutes Affected Components: App (app.henon.io) Feb 3, 22:00:00 GMT+0 - Investigating - Some users may experience text editing changes not syncing. We are currently investigating this incident. Feb 3, 22:41:38 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 42 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Some users may experience text editing changes not syncing. We are currently investigating this incident. .</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>22:41:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 3 Feb 2026 22:00:00 +0000 https://henon.instatus.com/incident/cml764dx301no2jbq74p1izs1 https://henon.instatus.com/incident/cml764dx301no2jbq74p1izs1 Balance Sheet - LOOKUPS with masked accounts returning incorrect values Type: Incident Duration: 56 minutes Affected Components: App (app.henon.io) Feb 3, 16:41:41 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 3, 17:17:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 3, 17:37:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 56 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>16:41:41</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>17:17:49</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>17:37:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 3 Feb 2026 16:41:41 +0000 https://henon.instatus.com/incident/cml6tt2ur06atjr0dljiegylm https://henon.instatus.com/incident/cml6tt2ur06atjr0dljiegylm Infrastructure Upgrades Type: Maintenance Duration: 1 hour and 24 minutes Affected Components: App (app.henon.io) Jan 31, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jan 31, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 31, 03:23:43 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 24 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>03:23:43</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 31 Jan 2026 02:00:00 +0000 https://henon.instatus.com/maintenance/cml1no6c900yc7jlvu0d7i4ll https://henon.instatus.com/maintenance/cml1no6c900yc7jlvu0d7i4ll Nested OR Board Filters Impacted in Consolidations Type: Incident Duration: 6 hours and 7 minutes Affected Components: App (app.henon.io) Jan 30, 15:09:12 GMT+0 - Investigating - We are currently investigating this incident. Jan 30, 16:56:28 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 30, 17:36:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 30, 21:16:11 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 7 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>15:09:12</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>16:56:28</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>17:36:06</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>21:16:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 30 Jan 2026 15:09:12 +0000 https://henon.instatus.com/incident/cml10qqam044c2f9mtiwj2nzo https://henon.instatus.com/incident/cml10qqam044c2f9mtiwj2nzo Boards | Multiple board filters impacted Type: Incident Duration: 31 minutes Affected Components: App (app.henon.io) Jan 28, 21:34:56 GMT+0 - Investigating - We are currently investigating this incident. Jan 28, 21:43:18 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 28, 21:52:40 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 28, 22:05:39 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 31 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>21:34:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>21:43:18</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>21:52:40</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>22:05:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 28 Jan 2026 21:34:56 +0000 https://henon.instatus.com/incident/cmkyjnjt9038h7icllrogciqu https://henon.instatus.com/incident/cmkyjnjt9038h7icllrogciqu Consolidated Statements Performance Degraded Type: Incident Duration: 4 hours and 34 minutes Affected Components: App (app.henon.io) Jan 23, 13:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 23, 17:34:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 34 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>17:34:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 23 Jan 2026 13:00:00 +0000 https://henon.instatus.com/incident/cmkr30ur10gea9fxz9byawlgw https://henon.instatus.com/incident/cmkr30ur10gea9fxz9byawlgw Consolidated Boards - Slow Loading Type: Incident Duration: 7 hours and 43 minutes Affected Components: App (app.henon.io) Jan 21, 15:58:46 GMT+0 - Investigating - We are currently investigating this incident. Jan 21, 16:08:22 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 21, 16:22:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 21, 23:38:31 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 21, 23:41:51 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 43 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>15:58:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>16:08:22</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>16:22:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>23:38:31</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>23:41:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 21 Jan 2026 15:58:46 +0000 https://henon.instatus.com/incident/cmko7jsy800jyd3uywljkr8kd https://henon.instatus.com/incident/cmko7jsy800jyd3uywljkr8kd Infrastructure Upgrades Type: Maintenance Duration: 1 hour and 29 minutes Affected Components: App (app.henon.io) Jan 17, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jan 17, 03:29:06 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 29 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>03:29:06</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 17 Jan 2026 02:00:00 +0000 https://henon.instatus.com/maintenance/cmkhozenh03365drza9544rxm https://henon.instatus.com/maintenance/cmkhozenh03365drza9544rxm Consolidated TAG formulas returning incorrect values Type: Incident Duration: 2 hours and 51 minutes Affected Components: App (app.henon.io) Jan 14, 17:29:19 GMT+0 - Investigating - We are currently investigating this incident. Jan 14, 19:02:58 GMT+0 - Identified - We have identified the issue and are testing a fix. Jan 14, 20:07:13 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 14, 20:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 51 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>17:29:19</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>19:02:58</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and are testing a fix..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>20:07:13</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>20:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 14 Jan 2026 17:29:19 +0000 https://henon.instatus.com/incident/cmkeapam201munrqg6sd8sx3h https://henon.instatus.com/incident/cmkeapam201munrqg6sd8sx3h DNS 401 Error Type: Incident Duration: 1 hour Affected Components: Website (henon.ai) Jan 13, 19:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 13, 20:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 13 Jan 2026 19:00:00 +0000 https://henon.instatus.com/incident/cmkd31fo9000xvsl0hb9g34cq https://henon.instatus.com/incident/cmkd31fo9000xvsl0hb9g34cq Infrastructure Upgrades Type: Maintenance Duration: 1 hour Affected Components: App (app.henon.io) Oct 25, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Oct 25, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 26, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 25 Oct 2025 23:00:00 +0000 https://henon.instatus.com/maintenance/cmh6vpiss00khcf11d6wp7x5l https://henon.instatus.com/maintenance/cmh6vpiss00khcf11d6wp7x5l