Henon - Elevated Latency and Error Rates - Upstream Provider Issue – Incident details

All systems operational

Elevated Latency and Error Rates - Upstream Provider Issue

Resolved
Degraded performance
Started about 1 month agoLasted about 2 hours

Affected

App (app.henon.io)

Degraded performance from 5:50 PM to 7:33 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We're seeing elevated latency and errors caused by an upstream model provider. We're monitoring and will update as it resolves.